This Privacy Policy describes how your personal information is collected, used, and shared when you interact with Sky Bookkeeping or use our website (the “Site”).
When you visit the Site, contact us, or become a client, we may collect certain information about you such as your name, contact details, business information, and documentation needed to provide our services (e.g. financial records or tax details).
Additionally, we may collect information about how you use our website, including your device’s IP address, browser type, time zone, and the pages you view. We refer to this as “Browsing Information”.
We may collect this using:
– Cookies – small files placed on your device. You can disable these in your browser settings.
– Log files – which track activity on the Site.
– We do not currently use tools like Google Analytics or Meta Pixel.
If you choose to become a client, we will also collect details via our Client Portal, or through WhatsApp or email, depending on how you choose to communicate with us.
We use the information collected to:
– Provide bookkeeping, tax and accountancy services
– Communicate with you about your accounts or service
– Fulfil legal and regulatory obligations
– Keep accurate internal records
– Improve our service
We do not currently send marketing emails, but we may do so in the future. You’ll always have the option to unsubscribe if we do.
We only share your information when it’s necessary and relevant, such as:
– With HMRC, Companies House or regulators if required
– With approved software providers like QuickBooks, Xero, FreeAgent or Client Engager
– With legal bodies if we are required to comply with laws or protect our rights
We do not sell your personal data or share it with third parties for marketing.
We keep your information for as long as necessary to provide our services and to comply with legal obligations (usually up to 7 years after your engagement ends). You may request deletion where applicable, subject to regulatory requirements.
If you are a UK or EU resident, you have the right to:
– Access the personal data we hold about you
– Request corrections or updates to your information
– Ask us to delete your data (where applicable)
– Object to certain uses of your data
– Lodge a complaint with the Information Commissioner’s Office (ICO) if you have concerns
To exercise any of these rights, please contact us using the information below.
We may update this privacy policy from time to time. Any changes will be reflected on this page with an updated effective date.
If you have questions about this policy, or would like to make a request or complaint, please contact us at:
Sky Bookkeeping
Email: [email protected]
Website: www.skybooks.co.uk